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Terms of Use

Last updated: 22 September 2026

Agreement to Terms

By accessing and using this website and purchasing products from Glacier Pulse, you agree to be bound by these Terms of Use. If you do not agree with any part of these terms, you should not use our website or services.

Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to this website. Your continued use of the website after changes are posted constitutes acceptance of the modified terms.

Use of Website

Permitted Use

You may use this website to:

  • Browse and view product information
  • Place orders for educational kits
  • Contact us with enquiries
  • Access educational resources we provide

Prohibited Activities

You must not:

  • Use the website for any unlawful purpose
  • Attempt to gain unauthorised access to any part of the website
  • Introduce viruses, trojans, or other malicious code
  • Interfere with the proper functioning of the website
  • Copy, reproduce, or republish website content without permission
  • Use automated systems to access the website (except search engines)
  • Impersonate any person or entity
  • Collect user data without consent

Product Information and Orders

Product Descriptions

We strive to ensure product descriptions, images, and pricing are accurate. However, we do not warrant that product descriptions or other content is error-free, complete, or current.

Pricing

All prices are displayed in British Pounds (GBP) and include applicable taxes unless otherwise stated. We reserve the right to change prices at any time without prior notice, but price changes will not affect orders already confirmed.

Order Acceptance

Your order constitutes an offer to purchase products. We reserve the right to accept or decline any order for any reason. Order confirmation does not guarantee acceptance. We will notify you if we cannot fulfill your order.

Payment

Payment must be made at the time of ordering. We accept payment methods as indicated on our website. All payments are processed securely through third-party payment providers.

Delivery and Returns

Delivery

We aim to dispatch orders within 2-3 business days. Delivery times are estimates and not guaranteed. We are not liable for delays caused by courier services or circumstances beyond our control.

Risk of loss and title for products pass to you upon delivery to the carrier.

Returns and Refunds

If you are not satisfied with your purchase, you may return unused items within 30 days of receipt for a refund or exchange. The product must be in its original condition and packaging.

To initiate a return, contact us at info@glacier-pulse.lol with your order details.

Refunds will be processed within 14 days of receiving the returned item.

Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of Glacier Pulse or its content suppliers and is protected by copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, modify, or create derivative works from any content without our express written permission.

User Submissions

If you submit content to us (such as reviews, comments, or feedback), you grant us a non-exclusive, royalty-free, perpetual, irrevocable right to use, reproduce, modify, and publish that content for any purpose.

You represent that any content you submit does not infringe on the rights of any third party and does not contain unlawful or objectionable material.

Educational Use and Supervision

Our educational kits are designed for children aged 5-14 years. Adult supervision is recommended, particularly for younger children. Some activities may involve small parts or tools that require careful handling.

We provide guidance on age-appropriate use, but parents and guardians are responsible for determining suitability for their individual child.

Disclaimer of Warranties

This website and all products are provided "as is" without warranties of any kind, either express or implied, including but not limited to:

  • Merchantability
  • Fitness for a particular purpose
  • Non-infringement
  • Accuracy or completeness of content

We do not warrant that the website will be uninterrupted, error-free, or free from viruses or other harmful components.

Limitation of Liability

To the fullest extent permitted by law, Glacier Pulse shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly.

Our total liability to you for any claim arising from your use of the website or products shall not exceed the amount you paid for the product giving rise to the claim.

Nothing in these terms excludes or limits our liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded by law.

Indemnification

You agree to indemnify and hold harmless Glacier Pulse, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:

  • Your use of the website
  • Your violation of these terms
  • Your violation of any rights of another party

Links to Third-Party Websites

Our website may contain links to third-party websites. These links are provided for your convenience only. We do not endorse or assume responsibility for the content, privacy policies, or practices of third-party websites.

Privacy

Your use of this website is also governed by our Privacy Policy. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

Governing Law and Jurisdiction

These Terms of Use are governed by the laws of England and Wales. Any disputes arising from these terms or your use of the website shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Severability

If any provision of these terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

Entire Agreement

These Terms of Use, together with our Privacy Policy and Cookies Policy, constitute the entire agreement between you and Glacier Pulse regarding your use of the website and supersede all prior agreements.

Waiver

Our failure to enforce any right or provision of these terms shall not constitute a waiver of such right or provision.

Contact Information

If you have questions about these Terms of Use, please contact us:

Email: info@glacier-pulse.lol
Address: Glacier Pulse, 42 Woodland Terrace, Bristol BS8 2PQ, United Kingdom

Glacier Pulse

Educational nature exploration kits designed to spark curiosity and build scientific thinking in young learners.

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Contact

info@glacier-pulse.lol

42 Woodland Terrace
Bristol BS8 2PQ
United Kingdom

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