Privacy Policy

Last updated: August 14, 2026

1. Information We Collect

When you submit an inquiry through our website, we collect the following personal information:

• Your name
• Email address
• Project details and preferences you provide
• Selected service information

2. How We Use Your Information

We use the collected information solely for the following purposes:

• Responding to your commission inquiries
• Communicating about project details and timelines
• Providing consultation services
• Fulfilling commissioned work orders

3. Data Storage and Security

Your personal information is stored securely and accessed only by authorized workshop personnel. We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, or disclosure.

4. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. Inquiry data is typically retained for 24 months from the date of last contact.

5. Information Sharing

We do not sell, trade, or rent your personal information to third parties. Your data may be shared only in the following circumstances:

• With service providers who assist in our business operations, under strict confidentiality agreements
• When required by law or legal process
• To protect our rights, property, or safety

6. Your Rights

Under applicable data protection laws, you have the right to:

• Access your personal information we hold
• Request correction of inaccurate data
• Request deletion of your data
• Object to processing of your data
• Request data portability
• Withdraw consent at any time

To exercise these rights, contact us at [email protected]

7. Cookies

Our website uses cookies to enhance your browsing experience. Please refer to our Cookies Policy for detailed information about the cookies we use and how to manage them.

8. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of these third-party websites. We encourage you to review their privacy policies before providing any personal information.

9. Changes to This Policy

We may update this privacy policy periodically to reflect changes in our practices or legal requirements. The updated version will be posted on this page with a revised "Last updated" date.

10. Contact Information

For questions or concerns about this privacy policy or our data practices, please contact:

Rękodzieło Artystyczne
ul. Szeroka 47
31-053 Kraków, Poland
Email: [email protected]