Contact Us

Get in Touch

Email Address

info@glacier-pulse.lol

Postal Address

Glacier Pulse
42 Woodland Terrace
Bristol BS8 2PQ
United Kingdom

Working Hours

Monday to Friday: 9:00 AM - 5:30 PM GMT
Saturday: 10:00 AM - 2:00 PM GMT
Sunday: Closed

Response Time

We typically respond to email enquiries within 1-2 business days. For order-specific questions, please include your order reference in your message.

Frequently Asked Questions

How long does delivery take?

Most orders are dispatched within 2-3 business days. Standard UK delivery typically takes 3-5 working days from dispatch.

Are the kits suitable for all ages?

Our kits are designed for children aged 5-14, with activities that can be adapted for different skill levels. Each kit includes age-appropriate guidance.

Can I return a kit if it's not suitable?

Yes. If your child doesn't engage with the material within 30 days, contact us and we'll work with you to find a better-suited option or arrange a refund.

Do you offer bulk orders for schools?

We do work with educational institutions. Email us with your requirements and we'll discuss suitable arrangements.