Last updated: 22 September 2026
Glacier Pulse is committed to protecting your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This page outlines how we comply with these regulations and your rights as a data subject.
The data controller responsible for your personal information is:
Glacier Pulse
42 Woodland Terrace
Bristol BS8 2PQ
United Kingdom
Email: info@glacier-pulse.lol
We collect and process the following categories of personal data:
We only process your personal data when we have a lawful basis to do so:
We process your data to fulfill our contractual obligations when you place an order with us, including processing payments and delivering products.
We process data for our legitimate business interests, such as improving our services, preventing fraud, and ensuring website security. We always balance these interests against your rights.
We process data to comply with legal requirements, such as tax and accounting obligations.
Where required, we obtain your explicit consent before processing your data, such as for marketing communications. You can withdraw consent at any time.
You have the following rights regarding your personal data:
You can request a copy of the personal data we hold about you.
You can request correction of inaccurate or incomplete personal data.
You can request deletion of your personal data in certain circumstances, such as when it is no longer necessary for the purposes it was collected.
You can request that we limit how we use your personal data in certain situations.
You can request to receive your personal data in a structured, commonly used format and have it transferred to another organisation.
You can object to processing based on legitimate interests or for direct marketing purposes.
You have the right not to be subject to decisions based solely on automated processing that significantly affects you. We do not currently use automated decision-making processes.
To exercise any of these rights, please contact us:
We will respond to your request within one month. In complex cases, this may be extended by up to two additional months, and we will inform you of any delay.
We implement appropriate technical and organisational security measures to protect your personal data, including:
We retain personal data only as long as necessary for the purposes outlined in our Privacy Policy:
We only share your data with trusted third parties who assist us in operating our business:
All third parties are required to respect the security of your data and process it in accordance with data protection law.
If we transfer your data outside the UK, we ensure appropriate safeguards are in place, such as:
In the unlikely event of a data breach that poses a risk to your rights and freedoms, we will notify the Information Commissioner's Office within 72 hours and inform affected individuals without undue delay.
You have the right to lodge a complaint with the UK data protection supervisory authority:
Information Commissioner's Office (ICO)
Website: www.ico.org.uk
Telephone: 0303 123 1113
We may update this GDPR information periodically to reflect changes in our practices or legal requirements. Please check this page regularly for updates.
If you have questions about how we handle your personal data or wish to exercise your GDPR rights, please contact us at info@glacier-pulse.lol